Hello everyone,

Wednesday, January 18th through Sunday, January 29th is our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, January 30th when most of our team returns.

In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.

Thanks!

Okay

Welcome to OceanThemes Support Center

In order to help speed up solution for your requests. Please follow steps below before submitting a new ticket. This is for the benefit of everyone in order to help find the solution for your question quickly.

1. Make sure you are running the latest version of theme and the latest version of WordPress. 

2. Check out theme documentation for the answer to your question. 

3. Disable any additional 3rd party plugins you are using to check if it fixes the issue. 

4. Please submit ticket with your website address(URL).