How to submit a ticket
Please do follow step by step and not need add purchased code.
1, In this page : https://oceanthemes.ticksy.com/submit/ and choose category (Choose the theme name you are using):
2, Sign In by your Envato account or ThemeForest account (Login by the same account you used to buy wordpress themes):
2a, If you has Sign In your Envato account or ThemeForest account, please click button approve:
3, After complete all steps and you can start submit a ticket to get best support from our support team.