Frequently Asked Questions

How to submit a ticket

Hello,

Please do follow step by step and not need add purchased code.

1, In this page : https://oceanthemes.ticksy.com/submit/ and choose category (Choose the theme name you are using):


2, Sign In by your Envato account or ThemeForest account (Login by the same account you used to buy wordpress themes):




2a, If you has Sign In your Envato account or ThemeForest account, please click button approve:


3, After complete all steps and you can start submit a ticket to get best support from our support team.

Thank you