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  Public Ticket #949752
Update theme
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Comments

  •  2
    iWarecms started the conversation
    November 9, 2016 at 2:53pm

    I have installed Envato Toolkit and that allows me to update my theme through this plugin.

    When I start the plugin, it says that Archi is not installed, but that is my active theme.
    Can you tell me what's wrong. I don't want to download and upload the theme manually.

    Kind regards,

    Edwin.

  •  2,136
    Ocean replied
    November 10, 2016 at 6:00am

    Hi,

    Could you send me screenshot with username and password to login and check?

  •   iWarecms replied privately
  •  2,136
    Ocean replied
    November 11, 2016 at 6:21am

    Hi, 

    You need to make sure that you read and do follow the instructions exactly here :

    http://www.wpexplorer.com/envato-wordpress-toolkit-guide/

    I've checked and my customers don't have issue like you.

    You can try again.

    Also, if you don't send me your infomation, i can't check and help you

  •   iWarecms replied privately
  •  2,136
    Ocean replied
    November 11, 2016 at 6:46pm

    Update done !

    I have update for your website with : Archi theme 2.8.5 and Visual Composer 4.5.0

    Thanks

  •  2
    iWarecms replied
    November 11, 2016 at 7:31pm

    Great !!

    Can you please tell me what I did wrong here ?

  •  2,136
    Ocean replied
    November 11, 2016 at 7:45pm

    You can read more this post : http://www.wpexplorer.com/envato-market-plugin-guide/

    But I not update theme via Envato Market plugin, I just delete old theme and old plugin and re-install new version.

    Thanks