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  Public Ticket #2704098
Tab Titles Editing with Elementor Broken
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  • espinosa001 started the conversation

    Hello,

    Love your theme!  Specifically when using Elementor to edit our programming page with the Onum tab titles, the Tabs Content Section is missing and the content for the tab cannot be added or changed.  I'm using the default anchor titles.  When I tried to change or remove them from the individual tab, I lose all the visible information in the tab content section.  When I tried to update the code manually through the Wordpress editor instead of Elementor, the content is not synced and I cannot see the anchor locations in the Tab Content Section.

    I can create a user account for your support team upon request.

    Thank you,

    Carlos

  •  2,126
    Ocean replied

    Hi, 

    Please follow this docs: http://oceanthemes.net/docs/onum/how-to-make-big-tabs/

    If that still doesn't work, please send us admin account to check this problem (set private reply).

    Thanks.

  • espinosa001 replied

    Hello,


    Thank you for the documentation.  I will review and attempt to correct the problem using the instructions, however I should point out that if you view the link I included to the page in question, you will see that we  have both the Tab Titles as well as the Tab Content sections visible.  In the admin panel when editing the page in Elementor however, I do not have an option for adding a Tab Content section in Elementor.  Currently using Elementor Pro 3.1.0. see attached for a screenshots with a keyword search for Tab Content and another of just Onum to see that Tab Content does not exist as an option.

    I've created an admin account for you to use to access the site and help me figure out what is going on.  Username - oceanthemes and passwd:  WF*x6@DN*bKOq&BG@Wr3K^wP.  Login:  https://trinfocafe.org/wp-admin

    This is the page in question - https://trinfocafe.org/our-programming/

    Note that the Tab Contents is visible on the front end of the site for anyone browsing the site.  The Tab Contents section is missing on the backend when using Elementor.  When using Wordpress' editor, I can see the contents in the Tab Contents section, but the formatting is lost and I'm unable to edit the contents here.  

    Thanks again and hope this additional information can help you find a solution to my problem.

    Carlos

  •  2,126
    Ocean replied

    Hi, 

    This is an error when using the latest version of ELementor plugin, I rollback Elementor version 3.0.9 for you, the problem has been solved.