I submitted a private ticket to resolve a problem with the Google map function on my website. It is a known issue, and there is a known fix, but the reps who take private tickets apparently do not know how to communicate using standard English.
I followed their directions to install the WPBakery plugin, but the rest of their directions do not make any sense. When I asked for clarification, they copped an attitude and told me it was my fault I couldn’t understand their convoluted gibberish.
Following is the entirety of their guidance. The screenshot is completely random, and they did not indicate where I am supposed to find this plugin or how to install it. Can someone please provide guidance that is comprehensible to a normal person?
I submitted a private ticket to resolve a problem with the Google map function on my website. It is a known issue, and there is a known fix, but the reps who take private tickets apparently do not know how to communicate using standard English.
I followed their directions to install the WPBakery plugin, but the rest of their directions do not make any sense. When I asked for clarification, they copped an attitude and told me it was my fault I couldn’t understand their convoluted gibberish.
Following is the entirety of their guidance. The screenshot is completely random, and they did not indicate where I am supposed to find this plugin or how to install it. Can someone please provide guidance that is comprehensible to a normal person?
Here are their directions:
Now, you can remove OT Google Map
Then use Google Maps instead:
https://www.awesomescreenshot.com/image/3553028/a9787c8000e1150a032f9b4fb905f0fb
It's very easy. What's problem?
Issue has been resolved.