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  Public Ticket #1648349
Products Disappear after Updating Theme
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Comments

  • murooj-y started the conversation

    Hi! love your theme, have been using it for over a year. 

    I have just updated the theme to latest version 3.8.5 and my woocommerce products and product categories are not showing anymore. The pages come out blank. I can see the products on the backend but not showing on the site.http://www.surfacesquared.com.au/product-category/high-pressure-laminate/laminate-colours/

    This was not happening with the previous version. Tried disabling all plugins and did not fix the issue. Have catalogue visibility set to everyone and clicked on save on permalink settings to refresh it but that did not fix it either. I have a maintenance page up now for users, so you’ll need to log in to view the issue.

  •  2,010
    Ocean replied

    Please send your wp admin account for check, Thanks

  •   murooj-y replied privately
  •   murooj-y replied privately
  • murooj-y replied

    I fixed the issue by updating Woocommerce plugin. I have another problem my portfolio items display in a gallery as thumbnail items fine, but when I click on them it does not show the bigger image and the page of that portfolio item shows 404 not found for some reason although it is there. 

  •  2,010
    Ocean replied

    I see your portfolio gallery work fine: http://prntscr.com/k9s0y0 , Thanks