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  Public Ticket #1627964
Slider revolution
Closed

Comments

  • Fire_guy started the conversation

    Hi there,

    I hope all is well.

    I have purchased and installed the slider revolution plugin for my website. However, I am unable to edit anything in the backend. It's keep on displaying Javascriptvoid:(0) error. 


    Slider revolution support mentioned it has something to do with the ocean theme. Please see their comments down below:

    "It seems that the jQuery UI JavaScript include that is being loaded by your theme is custom made and not contain needed components like ‘autocomplete’ or ‘draggable’ function. Without those functions the editor will not wor correctly. Please remove those custom jquery ui includes in order the editor will work correctly."

    "Would it be possible to avail support for the theme from developers of the theme as they will be able to provide insight on this custom copy of UI being loaded / enqueued in the theme."

     So, I am exploring all avenues in order to resolve this query. Would you be able to have a look at my query?

    Thanks in advance!

  •  2,010
    Ocean replied

    Hi, please submit ticket right place (choose Peace category). We'll help you at there.

    http://www.awesomescreenshot.com/image/2146188/18bde79d6db7791f9daab8e067917d21

    Thanks.