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  Public Ticket #1270352
Header issue


  • Erick started the conversation

    Hello, I am not able to get direct support from the developer of the theme, so I thought I would ask openly here in case anyone know how to troubleshoot this issue I recently stumbled upon. When seeing the page on mobile version the top menu header overlaps the logo of the webpage. The theme is a child theme from a parent theme so it should have inherited all of the configurations from the parent theme (which I've checked and looks OK) but apparently it did not. Can anyone help me with this? it is the only thing keeping us from launching the site.

    Thank you in advance.

    P.S: I attach snapshots of the mobile version and the desktop version for reference

    Attached files:  Sketch.png

  •  445
    Guys your getting hacked, take caree and solve the issue replied


    you can add css code. Go to Insurance option/styling setting/Css Code => add css below

    @media (max-width: 767px) {

    .navbar-brand {

    float: none;



  • Erick replied

    Hi, I tried adding the aforementioned code to the css file and I still had the same issue. Do you think it has to do with the fact that I'm using a child theme? Actually, this is a rather strange instance of the child theme not working when I do some tweaks to the css code of said child theme, in fact I could delete the whole css code and nothing happens. On the other hand, when I try to edit the code of the parent theme I can see some changes happening in my child theme which is the one I am currently using. I was not the person who originally started working on this theme for our website, so this is quite surprising for me as I had never encountered an issue such as this. 

  •   Guys your getting hacked, take caree and solve the issue replied privately
  •   Erick replied privately