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  Public Ticket #1178625
Demo Content Import Fails
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  • tcbychow started the conversation

    We are using SiteGround to host our wordpress and face a problem while import demo content.

    We have changed the php variable as same as guide but we are no luck to make it work.


  •  2,012
    Ocean replied

    Hello,

    Please send your wp-admin account for check and help (private reply when post your wp admin account here), also Archi demo version you want use is what?

    Thank you

  •   tcbychow replied privately
  •  2,012
    Ocean replied

    Hello,

    Try change "PHP time limit" from 120 upto 300 in php.ini

    Thank you 

  • tcbychow replied

    Hi,

    Please see the attachment. What is the php time limit variable ? We have changed the max_excution_time at home folder to 3600 but still failed. 

    And the settings should be applied to all sub folder.

  •  2,012
    Ocean replied

    Hello,

    I still your "php time limit" is 120, need increase to 300, see your system status here: http://ointeriorshk.com/wp-admin/admin.php?page=wc-status

    Also, please contact with your hosting provider, Let them know about your issues when import demo content for website WordPress, I think them will provide for you a solution about hosting.

    Gateway Timeout
    The gateway did not receive a timely response from the upstream server or application.
    

    Thank you

  •   tcbychow replied privately
  •  2,012
    Ocean replied

    Hello,

    1, Edit your section in image 01.jpg

    1a, In backend edit your homepage: http://prntscr.com/fipe3v

    1b, On your front page: http://prntscr.com/fipe7a

    2, Edit Section(Row) Testimonials:

    2a, In backend edit your homepage: http://prntscr.com/fipetq

    2b, On your front page: http://prntscr.com/fipedw

    3, Edit your Footer Widget:

    3a, In your backend admin page -> Appearance -> Widgets: http://prntscr.com/fipfor

    3b, On Footer on your front page: http://prntscr.com/fipfbx

    Thank you

  •   tcbychow replied privately
  •   tcbychow replied privately
  •  2,012
    Ocean replied

    Hello,

    1, How to change background for section (row), Please read more guide: https://oceanthemes.ticksy.com/article/9479/

    2, When we click 'view all project' button and Why showing page not found?

    => Are you still using the link url to our demo site?  pleas change by your link.

    3, Open the site web from mobile, why there is a red bar on the top, how to remove it?

    => Please import Slider Demo content for your website, watch video on time 4:30 :

    Thank you