Okay
  Public Ticket #935388
CSS Help
Closed

Comments

  •  2
    Mickael delolme started the conversation

    Hello,
    i bought your theme (cloudhost), it is very cool.
    i need to know
    how make the .site-banner background more highter ?
    It's the image on each
    page with beadcrumb.

    Thank's !

  •  2,010
    Ocean replied

    Hello,

    Please go to Appearance->Theme Options->Style>Custom CSS and use the custom CSS below:

    .site-banner {padding-top: 200px; padding-bottom: 200px}

    You can change 200 to your pixel.

    Thanks.

  •  2
    Mickael delolme replied

    Thank's !

    it is possible to move the image like i want ? The zoom is to important, we cant see the image because of the zoom.


    Btw, the menu is bugged on mobile (my phone is iphone 6), you can check here : https://devwebv4.streammind.com/time-product/

    Have you any idea why ? When i scroll with my finger the menu is closing.

    thank's !

  •  2,010
    Ocean replied

    Hello,

    1. How do you want to move?

    2. It seems that is a bug. We will fix it in next version. If you want to fix soon, please send us your account admin, we will use custom CSS to fix it.

    Thanks.

  •  2
    Mickael delolme replied

    Hello,

    i need it work now if it's possible.

    If i do the update later, all the custom work ll be delete ?

    https://devwebv4.streammind.com/wp-admin

    admin / E)s7B9&qPQ7qY5(DwT

  •  2,010
    Ocean replied

    Hello,

    We added custom CSS to fixed this issue. Please check your site.

    Let us know if you have any problem.

    Thanks.

  •  2
    Mickael delolme replied

    Hello,

    thank's for this.

    So for this question i forget to answer : 1. How do you want to move?

    you see the picutre in beadcrumb area here : https://devwebv4.streammind.com/time-product/

    i need center this photography because it zoom to much on it and we cant see the text on it. This is the real image :


    I want see OMNICHANNEL text, how can i make it happen ? What is format size ? Do i need to edit the photography and add a blank content on sides / top / bottom ?
    thank's.
  •  2,010
    Ocean replied

    Hello,

    Please go to Appearance->Theme Options->Style>Custom CSS and use the custom CSS below:

    .site-banner {background-position: center center;}
  •  2
    Mickael delolme replied

    Hello,

    thank's !

    Another question please, why when i change the zoom in google map in contact form, nothing change, it give me the max zoom ?

    https://devwebv4.streammind.com/partnership-form/

    Dosnt matter the number i write, it make no change

  •  2,010
    Ocean replied

    Hello,

    It seems, it is a bug. We will fix it and update the theme in next week. 

    Thanks.

  •  2
    Mickael delolme replied

    Hello,

    i dont want update the theme because i did custom work on it.

    Can you tell me wich files i need to modify ? thank's.

  •  2,010
    Ocean replied

    Hello,

    Please download the file attachmented and copy to ot-vc-addons plugin > assets > js.

    We recommend you should use the child theme to custom your theme.

    Thanks.

  •  2
    Mickael delolme replied

    Thank's for the file

    when i download it, the extension is .htm, that's normal ?

    I tryed like this : delete the .htm and replace in plugin directory : dont work

    and i tryed to copy into the plugin directory with the htm extension

    both dosnt work, the zoom is the same whatever the number i write (i tryed 2, 5, 10, 18)

    Any idea ?

    I didnt know about child theme ? what is this ? thank's.

  •  2,010
    Ocean replied

    Hello,

    Please send us your account FTP and admin. We will help you update this file.

    We included the child theme in the package. You can follow the article below to use it.

    https://codex.wordpress.org/Child_Themes

    If you just custom CSS in the theme options, don't worry your custom will not be overwritten when you update the theme.

    Thanks.

  •  2
    Mickael delolme replied

    Hello,

    i cant give you FTP access because my customer use SSL and a SSH key and filtred by ip so it's not possible for me to give you this.

    what is the extension of the file you send me ? it is for replace the frontend.min.js ?

    thank's for the link about childtheme, ill check it.

    I use custom css + customization in some file, i cant remember what i did ^^

  •  2,010
    Ocean replied

    Hello,

    The extension is .js. The file name is frontend.min.js

    Please see the screenshot below


    Thanks.

  •  2
    Mickael delolme replied

    Hello,

    yes that's what i did, but it didnt work.

    The zoom is same, at maximum whatever the number i write...

    Other idea ?

    thank's.

  •  2,010
    Ocean replied

    Hello,

    Can I send you my IP and we will allow me access your FTP?

  •  2
    Mickael delolme replied

    Hello,

    i asked them and they said "no".

    I dont know why but it's secure like hell

    There is another way ?

  •  2,010
    Ocean replied

    Hello,

    Please download and try to update this plugin.

    http://demo2.oceanthemes.net/plugins/ot-vc-addons2.zip


    Thanks.

  •  2
    Mickael delolme replied

    Hello,

    So i replaced the original pluggin with this and the result is same :

    https://devwebv4.streammind.com/customers-support/

    Whatever number i put, the zoom is the same (maximum i guess).

    I dont understand why.

    By the way i need another information, on the footer social icon, one is missing for me, VIADEO, how can i add it ? it's important for my customer. Thank's.

  •  2
    Mickael delolme replied

    Ok i got it work, i dont know how :D

    Can you help me with the viadeo icon please ?

    thank's :)

  •  2,010
    Ocean replied

    Hello,

    Because the icon fonts of the theme is conflict with Menu Social Icons plugin, so it doesn't work.

    We use custom CSS to fix this issue. Please check your site.

    Thanks.

  •  2
    Mickael delolme replied

    I did it yesterday, i just replace the vimeo in some files with the viadeo code and i add fa-viadeo .

    what is the code you add ? 

    By the way, can you show me the defaut option for the footer widget please ? i delete all and my customer want it back...

    thank's you !

  •  2,010
    Ocean replied

    Hello,

    1. I add a class as 'cloud-icon-center' to Icon Box 2 element and use custom CSS below:

    .icomoon .icon-phone:before {content: "\ed63";}

    The default this icon is get from Font Awesome of Menu Social Icons plugin.

    .icon-phone:before {content: "\f095";}

    http://prntscr.com/d9tem4


    2. You can go to  Appearance->Menus, create new menu. After that go to Appearance->Widgets->Footer 2, 3, 4, 5, drag custom Menu widget and select menu is menu you created.

    Thanks.