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  Public Ticket #905241
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  •  2
    caldeiras started the conversation

    I can't find where I download all content: 
    10 predefined homepage layouts: 
    Advanced Theme Options Panel: 
    Dark and Light Version: 
    Unlimited color schemes: 
    Easily adding Google analytics:

  •  2,009
    Ocean replied

    Hello,

    Please follow the documentation to import the demo content. And go to Appearance->Theme Options->Style to change your color and your settings.

    Thanks.

  •  2
    caldeiras replied

    Dear Support, after try uploaded file I found this message:

    Import WordPress

    Sorry, there has been an error. File is empty. Please upload something more substantial.

    Could you send me demo-content.xml again?

    Thanks

  •  2,009
    Ocean replied

    Hello,

    Please send us your account admin and website. Our developer will help check and import it.

    Thanks.

  •   caldeiras replied privately
  •  2,009
    Ocean replied

    Hello,

    Many issues that you may run into such as; white screen, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:

    • max_execution_time: 180
    • memory_limit: 128M
    • post_max_size: 32M
    • upload_max_filesize: 32M

    Thanks.


  •   caldeiras replied privately
  •   caldeiras replied privately
  •  2,009
    Ocean replied

    Hello,

    Our file is normal. Please send us your account FTP, we need to enable debug to see the problem.

    Thanks.

  •   caldeiras replied privately
  •  2,009
    Ocean replied

    Hello,

    We can't access your hosting. Please go to FTP and edit wp-config.php file, after that find define('WP_DEBUG', false); and change it to define('WP_DEBUG', true );.

    Thanks.

  •   caldeiras replied privately
  •   caldeiras replied privately
  •  2,009
    Ocean replied

    Hello,

    You need to install the DOM extension. Please follow the article below to install it or contact with hosting provider.

    http://stackoverflow.com/questions/14395239/class-domdocument-not-found

    After that please import the demo content again.

    Thanks.

  •   caldeiras replied privately
  •  2,009
    Ocean replied

    Hello,

    Don't worry, your data is imported. We imported sliders. Please check your site.

    Thanks.

  •   caldeiras replied privately