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  Public Ticket #875974
Wrong data import
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Comments

  •  2
    Nour El-Dine Daaboul started the conversation

    Hello

    I have installed the theme and the demo data. I intended to use the same sidebar as is. I tried to change image. then the whole layout was messed. why did this happen? i tried to remove all the sidebars still looking messed. 

    Is there a way i can use the theme without breaking every time i try to use it ? 

    Your prompt help is much appreciated 

    Thank you 

  •  2,010
    Ocean replied

    Hi,

    1. For import, you use oneclick demo content. follow video : 

    2. Could you send me your link website with screenshot your problem. I'll check and help you!

    https://www.youtube.com/watch?v=JmlV3eUhacA
    
  •   Nour El-Dine Daaboul replied privately
  •  2,010
    Ocean replied

    Hi, sorry i'm late.

    Please, send me username with pass full option to check. I can't check and help you with this username.

  •   Nour El-Dine Daaboul replied privately
  •  2,010
    Ocean replied

    Hi, you need to setup template for page. http://www.awesomescreenshot.com/image/1609423/e9425265105004b030fc4aa243ada40a

    Ex: template "Canvas" for home page, "Full width" for other page... 

  •  2
    Nour El-Dine Daaboul replied

    It's not showing the template drop down 


  •  2
    Nour El-Dine Daaboul replied

    the archi child theme is missing the css file, it has done this more than once, that's why the template drop down is not showing. 

    It did the same issue for 4 times now, i have replaced the css multiple times and re uploaded it. 

    I dont know why it;s being erased....

  •  2,010
    Ocean replied

    Hi, I don't understand what you do. 

    You're select theme "Twenty Fifteen" (default of wp) and you say  "not showing the template drop down ".

    When i active "archi theme", your back-end is fine. You can check again!

  •  2
    Nour El-Dine Daaboul replied

    Hello 

    I am trying to use the archi-child theme as i need to amend the styles and css. Whenever i am using it, something is updating then deleting the css file. That's why it's reverting to the "Twenty Fifteen" theme and i was not using it on purpose...

    But if the archi-child theme is not working from your end, i can see how i can manage to amend the original theme without breaking on update. 

    But i think you should work on the archi-child theme as it's very important to have it so that people can customize the theme to their needs. 

    Thank you 

  •  2,010
    Ocean replied

    I just uploaded archi-child theme to your website. Don't see any issues. Please check.

  •  2
    Nour El-Dine Daaboul replied

    it's great that you did upload it. That way you will see the problem 1st hand. 

    check the theme page and check the below image. I have not worked on the website since yesterday 


  •  2,010
    Ocean replied

    I think you should check your hosting, something removed style.css file. The problem wasn't from child theme.