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  Public Ticket #873761
Admin show blank page
Closed

Comments

  • Jose started the conversation
    August 27, 2016 at 10:00pm

    Hi My WP admin show blank page when i login
    I was checking the issue with a Support guy with ticket  #869663 but the post dissapear.

    Please can I get the support i'm suppose to have by buy the Archi Theme???

    Thanks

  •  2,010
    Ocean replied
    August 29, 2016 at 6:54am

    Hi, Could you send me your usename and pass to login your back-end?

    Also, send me your FTP infomation (host, account and pass...)

    I'll check for you!

  •   Jose replied privately
  •  2,010
    Ocean replied
    August 31, 2016 at 6:09am

    Hi, i checked. when i active plugin redux framework. Your back-end show error 500.

    I need connect your FTP to check.

    I can connect your FTP with infomation you send by filezilla.

  •   Jose replied privately
  • Jose replied
    August 31, 2016 at 9:17pm

    Hi, I deactived the Revolution Slider and now the admin works.
    Please if yo have any advice it will be welcome.

    Thnks

  •  2,010
    Ocean replied
    September 1, 2016 at 8:08am

    Hi, I have install and active Revolution Slider plugin for your website done.

  • Jose replied
    September 1, 2016 at 5:57pm

    Thanks