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  Public Ticket #873429
Theme Options Error
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Comments

  •  2
    Du started the conversation

    Hello

    Myy Theme Options  do not show all function

  •  2,005
    Ocean replied

    Hello,

    We will update the theme now and include this problem. 

    Thanks.

  •  2
    Du replied

    i check setup problem connect ẃhmcs but

    • Please rectify this with your system administrator (hosting provider), when your WordPress site attempts to use PHP CURL to connect to http://cloudystar.net/billing/, the error code 6 [Could not resolve host: cloudystar.net; Name or service not known] is being returned (more details on curl errors @https://curl.haxx.se/libcurl/c/libcurl-errors.html). 

      The bridge needs to be able to use your WordPress website to call your WHMCS URL; if they are hosted on the same machine then the hosting provider must allow for traffic to be routed back to the same host; this functionality is standard on most hosting providers so it should not be a problem for it to be resolved. There is no need to query i-Plugins on this issue as we are unable to change settings on your server.

    do you know fix it?


  •  2,005
    Ocean replied

    We don't have experience this problem, you can contact with hosting provider to ask them about this problem.

    Thanks.

  •  2
    Du replied

    ok, can you guide me build WHMCS Bridge page? because i connect WHMCS  but it empty page

    http://cloudystar.net/whmcs-bridge-2/

  •  2,005
    Ocean replied

    Hello,

    Please follow the documentation to setup WHMCS. If you still can't setup, please send us your account admin and FTP of WHMCS and WordPress theme. We will help you setup it.

    Thanks.

  •  2
    Du replied

    my WHMCS  is good but my wp do not work

    my admin wp :cloudystar.net

    user:adminoba

    pass:vuongvandu38@

  •  2,005
    Ocean replied

    Hello,

    Please send us your account admin and FTP of WHMCS, we need to check the template in WHMCS you are using.

    Thanks.

  •  2
    Du replied

    i install whmcs on vps, i only use ssh. i do not any change theme code

    cloudystar.net/billing/tam

    user:pintn

    pass: vuongvandu38@

    in whmcs ,i see if i choose five theme , i can not connect and i only connect when choose six theme.

  •  2,005
    Ocean replied

    Please send us both of your account FTP, admin of WHMCS.

    Thanks.

  •  2
    Du replied

    ip:185.15.211.196

    login:demo

    pass:namdinh38

    document: /usr/share/nginx/html

  •  2,005
    Ocean replied

    Hello,

    We can't access your site. Please check your information. If not, please go to template and copy six template and rename it to portal. After that let us know, we will setup for you.

    Thanks.

  •  2
    Du replied

    done, now please help me setup it


  •  2,005
    Ocean replied

    Hello,

    We tried to add our WHMCS URL and it works now. Please change domain http://cloudystar.net/billing/ to http://billing/.cloudystar.net and check your account FTP, send us again.

    We will help you setup again.

    Thanks.

  •  2
    Du replied

     it is show

  •  2
    Du replied

    now, i see it but how do i build it like demo?

    and if you can hide menu for wp when we access whmcs, so it would be very nice

  •  2
    Du replied

    hey, can you help me setup whmcs temple like demo?

  •  2,005
    Ocean replied

    If you want to like our demo, please remove current portal template and upload portal attached below again.

    Because we can't access your FTP, so please help us upload it.

    Let us know if it still doesn't work.

    Thanks.

  •  2
    Du replied

    can you  hide menu for wp when we access whmcs page?

  •  2,005
    Ocean replied

    Hello,

    You can use the custom Css below, please go to Appearance->Theme Options->Styles->Custom CSS:

    .page-template-template-whmcs .topbar,
    .page-template-template-whmcs .site-header {display: none}
  •  2
    Du replied

    ok,thank you

  •  2
    Du replied

    i se it hide logo, i would like show it

  •  2
    Du replied

    oh, after i update plugin  version, it do not show like demo

  •  2,005
    Ocean replied

    It works now, please check it.

    Thanks.

  •  2
    Du replied

    ok,thank! but i want to show logo for whmcs

  •  2,005
    Ocean replied

    Hello,

    Please remove last custom CSS and add new custom CSS below:

    .page-template-template-whmcs .topbar,
    .page-template-template-whmcs .site-header .primary-nav {display: none}
    
    .page-template-template-whmcs .site-header .navbar {height: auto}
    .page-template-template-whmcs .site-header .navbar-header {position: absolute;top: 0;left: 0;}

    Thanks.

  •  2
    Du replied

    i use polylang but i can not transtlate slider revolution

    How do i translate it?

  •  2,005
    Ocean replied

    Hello,

    You need go to Revolution Slider and change the content. It like a post.

    Thanks.

  •  2
    Du replied

    I do not see where the language selection.  it means I can not build a multilingual website

  •  2,005
    Ocean replied

    Hello,

    You need to change the text by your hand. It like you do with article. It means you need to create 2 sliders for VN and EN.

    Because they are the content, not text of the theme.

    Thanks.

  •   Du replied privately
  •  2,005
    Ocean replied

    Hello,

    That is function of WHMCS (https://www.whmcs.com/), is not of the theme. The link of the them like https://cloudystar.net/vi/ and the theme just is skin your site. The theme compatibles with WHMCS via WHMCS Bridge plugin and as the link you sent, you need to contact with author's WHMCS (https://www.whmcs.com/) to resolve your problem.

    Thanks.

  •  2
    Du replied

    ok, now how do you work https://cloudystar.net/en/whmcs-bridge/?ccce=index to like demo?

    ( i changed it and i do not see it like demo)

  •  2,005
    Ocean replied

    Hello,

    Please send us your account admin of WordPress theme and  WHMCS again. Our developer will help check it.

    Thanks.