I do not have the "Mentor Options" (nor Event or Appointment) menus in my control panel, which I need for Logo & Favicon settings, Styling options, etc. (see attachment)
Thanks for your help. I now see the WPBakery Page builder and have clicked backend editor, however I still can't figure out how to make my video raw background or fullscreen (only a regular YouTube video seems possible). Do you have a screenshot or instructions explaining the background video function?
Hello,
I do not have the "Mentor Options" (nor Event or Appointment) menus in my control panel, which I need for Logo & Favicon settings, Styling options, etc. (see attachment)
How can you help me with this?
Thanks,
Steve
Hi,
Please go to Appearance/Install plugins => install "redux framework" plugin
Thank you. Also: is there a tutorial available for how to set a background video?
Hi,
I don't sure your issue. You can try open column setting/set color box
follow: https://prnt.sc/ltt5xx
If don't solved. You can send me screenshot about your issue.
thank you.
I want to add a background video, like in the screenshot. How can I do this?
Hi,
You can use youtube video element to add video
follow: https://prnt.sc/ltx88v
Hi again,
Where is this "Add Element" option? Cannot find it.
Hi,
Please send me admin account for check.
Set private reply.
Sorry, I can't access your website.
follow: https://prnt.sc/lwb0fg
Did you update to the latest version?
Please upldate latest theme version then update plugin.
you can read more update theme anhd plugin here https://oceanthemes.ticksy.com/article/6351/
=> https://oceanthemes.ticksy.com/article/6352/
Hmm. Your IP might be blocked by my host.
Anyway, I can confirm that I have the latest version: 2.1.9.4
I have also deactivated, deleted, and reinstalled all premium plugins
However, still experiencing the problem: cannot find "Add Element"
Where would it normally be? What else can I try?
Thanks
Hello,
Please try again now, with the same login info provided in my earlier private reply.
Hi,
I checked and see WPBakery Page builder work fine. Please check again.
Click WPBakery Page builder then click backed editor
follow: https://prnt.sc/lytgvj
follow: https://prnt.sc/lytg5n
Hello,
Thanks for your help. I now see the WPBakery Page builder and have clicked backend editor, however I still can't figure out how to make my video raw background or fullscreen (only a regular YouTube video seems possible). Do you have a screenshot or instructions explaining the background video function?
For example... this method does not work for me:
https://wpbakery.com/video-academy/full-height-row-and-video-background/
Hi,
Please select template canvas and edit row fullwidth
follow: https://prnt.sc/m21dt1
Excellent. Thank you. And finally: I want to remove the extra space (see attachment) above and below my headers.
How can I do this?
Hi,
you can go to Mentoer Option/Styling Option/Css Code => add css
h2 {
margin-bottom: 20px;
}
.content {
padding-top: 0;
}