Okay
  Public Ticket #1782550
WPBakery integration
Closed

Comments

  •  1
    mihmar started the conversation

    We recently purchased your theme and before importing data demo we need to install WPBakery plugin.

    We understand that this is free included in theme, but how should we activate this? when we hit the activate button this redirect in WBBakery web page, but here is no activation code how we see in the tutorial.

    Please let us know!

  •  2,005
    Ocean replied

    Hi,

    You can ignore all the warning about "update" or "authorize this site". We will update the theme with the newest plugins version every time we update the theme. We can't share our licenses to our customers, if you want to activate the auto update of the plugins or get premium support for each plugins you will need to buy a license from http://codecanyon.net/. Hope you understand.

    Thanks!

    Update: http://oceanthemes.net/docs/2016/09/19/2-how-do-i-update-included-plugins/

    Don't worry, all data will not missing after update.

  •  1
    mihmar replied

    Hi,

    This was not my question. I need the WPBakery plugin to work for editing your theme.

    As you see in Capture3.PNG i can't go over this step because the plugin is Activated but not functional.

    Please let me know how to activate the premium version included in your theme.

  •  1
    mihmar replied

    i think i need the copy of the plugin for the theme. Where i can get this? please see my previous message too

  •  2,005
    Ocean replied

    Hi,

    As i said: if you want to activate the automatic update of the plugins or get premium support for each plugins you will need to buy a license. 

    There is no any the other copy of the plugin. You installed it.

    Now you can edit and change the content by page builder.

  •  1
    mihmar replied

    Ok then, I have followed your steps. But nothing happens when i try to import demo data.

    It looks like is loading forever and nothing happens.

  •  2,005
    Ocean replied

    Hi,

    I think there is an issue with you hosting. You can contact them to check. Maybe some ports are close.

    Now you can import demo by Manual import demo content:

    http://oceanthemes.net/documentation/icos/#toc-manual-import-demo-content