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  Public Ticket #1681083
Website Change
Closed

Comments

  • Crystal Drayton started the conversation

    Changes was made to my website. It is also not allowing me to use the back end editor like before. I noticed there was a new update in June. Could this be why? I am nervous to download then upload the updated theme to the website. 

  •   Ocean replied privately
  • Crystal Drayton replied

    How do I install the update to the theme without losing everything i have already worked on?

  •  2,010
    Ocean replied

    Hi,

    you can read more update pluginhere https://oceanthemes.ticksy.com/article/6352/

  • Crystal Drayton replied

    I downloaded the visual composer plugin you sent me but which one of the folders to I use to do the update?

  •  2,010
    Ocean replied

    Hi,

    you need deactive and delete plguin before update.

    You can ignore all the warning about "update" or "authorize this site".

    We will update the theme with the newest plugins version every time we update the theme.