Captcha doesn't work on your theme. I disabled it for now because when it is on, it prevents from users sending emails. I use Dynamics 365 as a contact form and Google reCAPTCHA services.
I tried running it on a different theme and it worked. That is why I concluded that there is a problem in your theme. Also, in our company we do the same process for each of our website and it always works except this case.
I suspect there must be a script that prevents sending an email with captcha switched on. I also noticed in the google console, that there is an error: Bootstrap's JavaScript requires at least jQuery v1.9.1 but less than v4.0.0
Maybe this is the reason why captcha doesnt work on your theme? I don't know.
Hello,
Captcha doesn't work on your theme. I disabled it for now because when it is on, it prevents from users sending emails. I use Dynamics 365 as a contact form and Google reCAPTCHA services.
I tried running it on a different theme and it worked. That is why I concluded that there is a problem in your theme. Also, in our company we do the same process for each of our website and it always works except this case.
I suspect there must be a script that prevents sending an email with captcha switched on. I also noticed in the google console, that there is an error: Bootstrap's JavaScript requires at least jQuery v1.9.1 but less than v4.0.0
Maybe this is the reason why captcha doesnt work on your theme? I don't know.
Please help me solving this problem.
Hi,
I just checkec this theme but there is no any issue.
Please make sure following this: https://contactform7.com/recaptcha/
If still issue, please send us admin account to check (set private reply)
Hello Team,
I figured it out. There was one plugin interrupting the captcha.
Cheers,
Helena