After I more or less finished setting up my homepage based on the "computer" view version, I now looked at it from my phone and it sadly looks very bizarre and not good at all...
I know that the mobile versions will never look 100% same as the desktop ones, but I would appreciate your help in solving at least 2 main big issues:
1. The "OT Hero Slider" comes out very badly and deformed and we end up not seeing anything. The first issue is that all the 3 photos I selected only show the very top left part of them, and the second issue is the "Michelle & Nataniel" image I inserted onto it is totally deformed on the mobile version. Please refer to the photos I am attaching herein which show the mobile version (very bad and must be fixed somehow) and the computer version (which is beautiful). Please advise how to solve this big big problem...
2. I noticed that on the mobile version some sections lost the very fun "parallax" effect when scrolling down. The part that bothers me the most is for attached photo "missing parrallax effect", please advise how to solve this issue on the mobile version.
1. Thanks. You managed to fix the issue of the "Michelle & Nataniel" which is now showing nicely. However for the photos of the OT Hero Slider it is only showing the "very right side" of the image and we would like it to show the center of the image (where you see my fiancee and I). Please advise how to fix it accordingly? Note: The other option I can think of (in case above is not possible for you), is to "hide" the visibility on mobiles of current OT Hero Slider (which should not be seen on the mobile version) and to create a second OT Hero Slider which will only be seen on the mobile version (and hidden on the computer version) which the same 3 photos of the slider but in a more "portrait" format. I tried to do this on my own and it didn't work out, so I am sending you the 3 photos, in case you think this is a better solution...
2. Regarding parallax: Ok, well noted, too bad... :(
hi. Your collegues have made the update. Please try now and fix the issue of the slider size...
I unfortunately am away on a trip and did not bring my computer with me, but when i check the website from my cellphone the page is totally blank as per attached photo, even i scroll to the bottom... please help me fix this issue because it is even worse than before...
Hello. Thanks a lot for making the corrections. I still have issues with below points that I would really appreciate if you could help me out:
1. For the home page, thanks for now making sure that the photo is centered on the mobile version. However, now it does not show anymore the hero slider and is only showing one image. Please reactivate the slider (but keep photos centered) so there will be the 3 photos.
2. Regarding the RSVP form: I have 2 issues:
A. I would like to modify the text of the RSVP to be the same as the text as per the “EVENTS” page since for the moment the dates shown in the RSVP are totally wrong. I do not find where to change such information so please help me change the text to:
We Invite You Saturday 9 June & Sunday 10 June 2018
Wedding Shabbat
Saturday, 9 June 2018
9:00AM
Synagogue Hekhal Haness
Route de Malagnou 54ter, 1208 Genève
Wedding Ceremony
Sunday, 10 June 2018
16:30
Synagogue Hekhal Haness
Route de Malagnou 54ter, 1208 Genève
B. I see that the RSVP form only allows for up to 3 guests attending, but would it be possible to change it to allow up to 6 guests attending?
C. I do not understand how to make sure that once people use the RSVP form, that it will send it directly to my email [email protected] . I tried to change it in the settings in the “contact” area, but I think I messed it up. Please correct the settings so I receive all to my email address [email protected].
3. Guestbook: I would love to use this feature, but I do not understand how it works. Where can our guest click in order to enter their comment? Please advise how to do this… (And if I use this option, please confirm that it will also show on the OT Testimonials shown on my homepage? )
4. On the page of hotels (http://www.michellenataniel.com/hotels/) , when looking from my mobile phone it looks like the whole page is centered to the left side due to the long LINK (refer to attached photo). Please advise how to solve this?? Maybe there is a way to make a “button” and link it to the link (and therefore no need to directly paste the long link onto the page??) Please advise.
Best regards, Thanks a lot!
P.S. : I will be lauching my wedding website in 2 days so I hope all above points will be fixed by then. Thanks a million
The only issue that wasn't 100% fixed is for the front homepage slider, although I am glad to be able to see the sliders now, unfortunately the 3rd photo is the "old" photo I selected, but in the meantime I have changed it 2 days ago. Please correct same (I am attaching herein the mobile screenshot of the "wrong image" which should be replace by the correct image I am showing in the computer version photo).
Dear Sirs,
After I more or less finished setting up my homepage based on the "computer" view version, I now looked at it from my phone and it sadly looks very bizarre and not good at all...
I know that the mobile versions will never look 100% same as the desktop ones, but I would appreciate your help in solving at least 2 main big issues:
1. The "OT Hero Slider" comes out very badly and deformed and we end up not seeing anything. The first issue is that all the 3 photos I selected only show the very top left part of them, and the second issue is the "Michelle & Nataniel" image I inserted onto it is totally deformed on the mobile version. Please refer to the photos I am attaching herein which show the mobile version (very bad and must be fixed somehow) and the computer version (which is beautiful). Please advise how to solve this big big problem...
2. I noticed that on the mobile version some sections lost the very fun "parallax" effect when scrolling down. The part that bothers me the most is for attached photo "missing parrallax effect", please advise how to solve this issue on the mobile version.
Best regards,
Michelle
Sorry i forgot the attachments, please find them here:
Hi,
1. Fixed, please check.
2. Now parallax background not work fine on mobile( iphone/ipad ), so you should not enable it.
Hi!
1. Thanks. You managed to fix the issue of the "Michelle & Nataniel" which is now showing nicely. However for the photos of the OT Hero Slider it is only showing the "very right side" of the image and we would like it to show the center of the image (where you see my fiancee and I). Please advise how to fix it accordingly?
Note: The other option I can think of (in case above is not possible for you), is to "hide" the visibility on mobiles of current OT Hero Slider (which should not be seen on the mobile version) and to create a second OT Hero Slider which will only be seen on the mobile version (and hidden on the computer version) which the same 3 photos of the slider but in a more "portrait" format. I tried to do this on my own and it didn't work out, so I am sending you the 3 photos, in case you think this is a better solution...
2. Regarding parallax: Ok, well noted, too bad... :(
Please update theme now then we'll help you this problem.
hi. Your collegues have made the update. Please try now and fix the issue of the slider size...
I unfortunately am away on a trip and did not bring my computer with me, but when i check the website from my cellphone the page is totally blank as per attached photo, even i scroll to the bottom... please help me fix this issue because it is even worse than before...
Hi, please don't check via front-end editor. There are some js conflicts with Visual Composer.
Hello. Thanks a lot for making the corrections. I still have issues with below points that I would really appreciate if you could help me out:
1. For the home page, thanks for now making sure that the photo is centered on the mobile version. However, now it does not show anymore the hero slider and is only showing one image. Please reactivate the slider (but keep photos centered) so there will be the 3 photos.
2. Regarding the RSVP form: I have 2 issues: A. I would like to modify the text of the RSVP to be the same as the text as per the “EVENTS” page since for the moment the dates shown in the RSVP are totally wrong. I do not find where to change such information so please help me change the text to:
We Invite You
Saturday 9 June & Sunday 10 June 2018
Wedding Shabbat
Saturday, 9 June 2018
9:00AM
Synagogue Hekhal Haness
Route de Malagnou 54ter, 1208 Genève
Wedding Ceremony
Sunday, 10 June 2018
16:30 Synagogue Hekhal Haness
Route de Malagnou 54ter, 1208 Genève
B. I see that the RSVP form only allows for up to 3 guests attending, but would it be possible to change it to allow up to 6 guests attending?
C. I do not understand how to make sure that once people use the RSVP form, that it will send it directly to my email [email protected] . I tried to change it in the settings in the “contact” area, but I think I messed it up. Please correct the settings so I receive all to my email address [email protected].
3. Guestbook: I would love to use this feature, but I do not understand how it works. Where can our guest click in order to enter their comment? Please advise how to do this… (And if I use this option, please confirm that it will also show on the OT Testimonials shown on my homepage? )
4. On the page of hotels (http://www.michellenataniel.com/hotels/) , when looking from my mobile phone it looks like the whole page is centered to the left side due to the long LINK (refer to attached photo). Please advise how to solve this?? Maybe there is a way to make a “button” and link it to the link (and therefore no need to directly paste the long link onto the page??) Please advise.
Best regards, Thanks a lot! P.S. : I will be lauching my wedding website in 2 days so I hope all above points will be fixed by then. Thanks a million
Hi,
1. Please reload your website on mobile. Silder is working fine now.
2. Done, please check.
3. Sorry, this theme doens't support this problem. You should contact author's plugin to be help.
4. Fixed.
Dear Sirs,
Thanks, almost everything is resolved :)
The only issue that wasn't 100% fixed is for the front homepage slider, although I am glad to be able to see the sliders now, unfortunately the 3rd photo is the "old" photo I selected, but in the meantime I have changed it 2 days ago. Please correct same (I am attaching herein the mobile screenshot of the "wrong image" which should be replace by the correct image I am showing in the computer version photo).
Thanks again for everything :) !!
Hi,
You can change images by yourself.
In admin site, go to home to edit.