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  Public Ticket #1467428
URGENT - Emails sent through form not being received
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  • MDCGlobalcom started the conversation

    Hi,

    I have updated the form with the correct email (though the Contact Menu) and when completing the online form on the Contacts page, I don't receive any emails.

    Is there something I need to change somewhere else so that I can receive the emails?

    I have installed the Flamingo plugin for the time being, but need to know how to fix the problem. 

    Thanks,

    Alina

  •  714
    Ocean replied

    Hi, 

    Make sure:

    https://writenowdesign.com/blog/wordpress/wordpress-how-to/contact-form-7-doesnt-send-email/

    If not work, please send me admin account to check(set private reply)

  •   MDCGlobalcom replied privately
  •  714
    Ocean replied

    Hi,

    I just checked your contact form with my email. It's working fine now.

    Please change your email address in contact form and test again.

    Really this is not theme bug, so we can't help you much more.

  • MDCGlobalcom replied

    Hi,

    As my email is in office 365, hosting company advised we should use the plugin "Postman SMTP", which solved the problem and added some security to the form 7.

    Just thought I shared my solution.

  •   MDCGlobalcom replied privately
  •  714
    Ocean replied

    Great! Thanks for this.