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  Public Ticket #1419383
Error if domain is available
Closed

Comments

  •  2
    Michael started the conversation
    January 3, 2018 at 5:51pm

    I have error when you search if is available, could you check this?

  •  2,010
    Ocean replied
    January 4, 2018 at 2:53am

    Hi,

    I saw it worked fine before. what did you do? Example: install a plugin, edit code...

    Please try come back.

  •  2
    Michael replied
    January 4, 2018 at 12:40pm

    The problem yes start without reason, maybe update? I deactivated all the plugins and nothing change.

    I get this error (in dev tools):

    2/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 400 ()

  •  2,010
    Ocean replied
    January 5, 2018 at 8:09am

    Hi,

    We need to check some things.

    Now please try checking your hosting. Some our customers also have this problem.

    Thanks.

  •  2
    Michael replied
    January 5, 2018 at 10:08am

    What i should check, do you have some requirements to check?

  •  2,010
    Ocean replied
    January 8, 2018 at 3:07am

    You can check php version on your host, and some ports maybe was be closed.

  •  2
    Michael replied
    January 8, 2018 at 9:47am

    php is 5.6, but could you tell me witch port i need open?

  •  2,010
    Ocean replied
    January 9, 2018 at 4:42am

    Some customers also have this error and they contacted to host server.

    I don't know what's the problem but i checked on some hostings and don't see any issues.

    So i think it's not theme bug.

    I will try contacting some customers to ask about this problem. Hope lucky.