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  Public Ticket #1385378
Help with replacing the homepage stock header image
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  • mjluzuriaga started the conversation

    hello, first of all I have little experience with customizing website so I'm a little lost. I've done all editing with the wpbakery page builder. It may be silly question but  can you help me how to replace the stock header image at the top the one that says 'Borrow-loan-n-company'? Im planning to replace it with a big text with the name of our website. A step by step instruction woud be nice, if possible at all.  Thanks in advance

  •  2,005
    Ocean replied

    Hi,

    you can send me screenshot about your issue.

    Thank you.

  • mjluzuriaga replied

    Here, how do you change the logo at the upper left corner?

  •  2,005
    Ocean replied

    Hi,

    Go to Borrow option/Logo & Favicon setting => change logo

    follow: https://www.awesomescreenshot.com/image/2999093/d3f73d4e907f8bafb0c44996a303b3c3

  • mjluzuriaga replied

    Thanks for the reply but  the Borrow option/Logo & Favicon setting in my dashboard doesn't appear, how do I make it it to appear? Here I provided another screenshot of the current dashboard.

  • mjluzuriaga replied

    In the screenshot you provided I notice there's  some options  such as visual composer, duplicator, slider revolution and etc. How do I make those things appear in my dashboard as well? As far as I know i downloaded all the required plugin except redux framework (tried to install it with no luckl) and newletter. 

  •  2,005
    Ocean replied

    Hi,

    You can go to Appearance/Install Plugin to install plugins theme requires. Visual composer and Redux are plugin necessary with borrow theme. please install all plugin we requires.


  • mjluzuriaga replied

    Hello,

     this is what I get when Im trying to install redux framework,

    " Destination folder already exists. /home/content/a2pewpnaspod05_data03/13/41462213/html/wp-content/plugins/redux-framework/"

  •   Ocean replied privately
  •   mjluzuriaga replied privately
  •   Ocean replied privately
  •   mjluzuriaga replied privately
  •  2,005
    Ocean replied

    Hi,

    You need delete plugin already exist in your host then install again plugins.

    open file wp-content/plugins/redux-framework => delete folder

    open file wp-content/plugins/newsletter => delete foder

  • mjluzuriaga replied

    the way i understand it I have to manually delete the existing folder for redux and newsletter? Then reinstall the plugin again? This may sound silly but how can I access those files to delete?

  •  2,005
    Ocean replied

    HI,

    you can delete via FTP. login FTP then open path wp-content/plugins/ => delete redux-framework and newsletter.


  • mjluzuriaga replied

    Hello,

    Thanks for your help last time I was able to installed redux framework using your advise. I have new question, is it possible to edit the different loan pages (such as car, home, personal and etc) using WPbakery page builder?  If possible, how? Editing the home page and other sections was easy because WPbakery builder was available as an option unlike in the loan pages. 

  •  2,005
  • mjluzuriaga replied

    It works thank you.