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  Public Ticket #1368470
dowanloaded file isnot working
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Comments

  • snigdha ghosh started the conversation

    When i try to upload the theme in my wordpress..here is the below error m getting

    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    So hence i donot want to continue with this theme...please return my money back asap.Thanks

  •  514
    Ocean replied

    Hello,

    Please send your wp admin account and FTP account info for check and help (private reply when post your account info here)

    If I can not fix your problem, I'll refund you:

    https://themeforest.net/refund_requests/new

    Thank you