Comments snigdha ghosh started the conversationNovember 14, 2017 at 5:08pmWhen i try to upload the theme in my wordpress..here is the below error m gettingThe uploaded file exceeds the upload_max_filesize directive in php.ini.So hence i donot want to continue with this theme...please return my money back asap.Thanks 2,010Ocean repliedNovember 15, 2017 at 1:02amHello,Please send your wp admin account and FTP account info for check and help (private reply when post your account info here)If I can not fix your problem, I'll refund you: https://themeforest.net/refund_requests/newThank you1 Like snigdha ghosh replied privately 2,010Ocean repliedNovember 27, 2017 at 4:07amHello,1, Can't move social media icon on bottom of header.2, You need show all portfolio to category filter work: - You have 24 portfolio items: http://prntscr.com/hfp7tq- You need set 24 to show all portfolio items on frontend to category filter work: http://prntscr.com/hfp83s3, Fixed, I have remove "Full Height" in your Row(Section) and work fine on mobile now: http://prntscr.com/hfp5ji4, Header text overlap is fixed, I have add custom css code in you Archi Options -> Styling Options -> CSS Code: @media only screen and (max-width: 480px) { .spacer-double{height: 30px;} h1.title {font-size: 32px;letter-spacing: 4px;} }Thank you snigdha ghosh replied privatelysnigdha ghosh repliedNovember 27, 2017 at 6:10pmHello,Added to the previous reply...One more thing:-3.there is a slight header up and down movement..could you please rectify for me..Would be really helpful.Thankssnigdha ghosh repliedNovember 27, 2017 at 6:20pm"Header hide before scroll to show?" this also not working...Please check this out also.Thanks 2,010Ocean repliedNovember 28, 2017 at 4:27amHello,I can't access your website on computer and mobile devices: http://interiorasense.com/You have block my country ip? Vietnam.1, I can't access your website and can't check your problem.2, Setup your portfolio show on single portfolio page:2a, In your Archi Options -> Portfolio Settings: http://prntscr.com/hg61jg2b, Using Visual Composer to build your portfoli page: http://prntscr.com/hg61wq and https://oceanthemes.ticksy.com/article/9295/3, You don't want header animate when scroll down?4, "Header hide before scroll to show?" this also not working.=> In your Archi Options -> Header Settings -> http://prntscr.com/hg62erThank yousnigdha ghosh repliedNovember 28, 2017 at 3:15pmSorry that we couldnot able to inform you about the same..We have changed the domain.Now its:- www.asenseinterior.comPlease try to look at the issues i have raised...Thankssnigdha ghosh repliedNovember 28, 2017 at 3:17pmOne more thing i forget to tell you that --- video link isnot working on desktop while the same is working fine with mobile.Thanks 2,010Ocean repliedNovember 29, 2017 at 2:49amHello,1, Mobile screen home page first row image is rolling twice.pic added for reference?=> You can easy add custom css code here: http://prntscr.com/gbgjxt @media only screen and (max-width: 767px) { .bg-fixed {background-position: 100% 0 !important;} }3, There is a slight header up and down movement..could you please rectify for me..Would be really helpful?=> I not understand this question? you can clearly more?4, "Header hide before scroll to show?" this also not working...Please check this out also?=> It's work fine when you in logout mode on your website: http://prntscr.com/hgm0yoThank yousnigdha ghosh repliedDecember 1, 2017 at 6:44pmHello,Thank you so much..Few more things:-1.Contact page isnot opening.Please check it out for us.2.Front page-Video tour..If we click it.. not going to youtube channel.But same is working fine with mobile.3.Could you please add the breadcrump setting in my website..If that supports.Would be really helpful.Thanks 2,010Ocean repliedDecember 4, 2017 at 2:34amHello,1, Contact page isnot opening.Please check it out for us.=> I not understand your questions? can do you want add contact form on your contact page?http://prntscr.com/hiq4g62, Your video is missing on Youtube: https://www.youtube.com/watch?v=Z7fKJIpvMwAhttp://prntscr.com/hiq3im3, You can easy on/off breadcrumb in Archi Options -> Sub-Header Settings -> http://prntscr.com/hiq4yxThank yousnigdha ghosh repliedDecember 4, 2017 at 1:42pmHello,Thank yo so much for last update.One new problem:-icon are not coming on desktop view.please find the attachment for the same.Thanks 2,010Ocean repliedDecember 4, 2017 at 3:33pmHello,Please don't min css files, When you compress the css files into a file, it changes the path to the folder containing the font icons.Thank yousnigdha ghosh repliedDecember 5, 2017 at 12:25pm1. front page gallery section...one image size issue..Please find the attached pics. 2.i have changed the video link..but still its not working in the home page. Please look into that. Thankssnigdha ghosh repliedDecember 5, 2017 at 12:31pm1. front page gallery section...one image size issue..Please find the attached pics. 2.i have changed the video link..but still its not working in the home page. Please look into that. Thanks 2,010Ocean repliedDecember 6, 2017 at 8:46amHello,1, I see your gallery section work fine now: http://prntscr.com/hjqy0r2, Try with this link video: https://www.youtube.com/watch?v=efVWyPNd3xwThank yousnigdha ghosh repliedDecember 9, 2017 at 2:16pmNeed one more help....1.Home page-Gallery Section-we need 3 column and 6 pic to be appear in the home page.But not able to do that.Thanks 2,010Ocean repliedDecember 11, 2017 at 2:36amHello,Please edit your home page: http://asenseinterior.com/wp-admin/post.php?post=802&action=editAnd change setting in your "OT Portfolio Gallery" element : http://prntscr.com/hlsnh0Thank you snigdha ghosh replied privately 2,010Ocean repliedDecember 11, 2017 at 10:14amHello,1, Please using shortcode for contact form:- Your form is wrong: http://asenseinterior.com/wp-admin/admin.php?page=wpcf7&post=812&action=edithttp://prntscr.com/hlwcv4- Example form: http://asenseinterior.com/wp-admin/admin.php?page=wpcf7&post=310&action=edithttp://prntscr.com/hlwdsc2, You can easy add custom css code here: http://prntscr.com/gbgjxtChoose Google fonts for your text: https://fonts.google.com/ @import url('https://fonts.googleapis.com/css?family=Roboto:100,100i,300,300i,400,400i,500,500i,700,700i,900,900i&subset=latin-ext'); h1.title { font-family: 'Roboto', sans-serif; font-size: 64px; letter-spacing: 10px; }3, Please using this video link: https://www.youtube.com/watch?v=eALR2l_FW_M4, You can easy add custom css code here: http://prntscr.com/gbgjxt @media only screen and (min-width: 993px) { header div#logo a img, header.smaller div#logo a img {max-height: 63px;} }5, You need add your Google Map API Key in your Archi Options -> Miscellaneous Settings: http://prntscr.com/hlwmr9Thank you snigdha ghosh replied privately 2,010Ocean repliedDecember 12, 2017 at 4:41amHello,1, Please using Contact Form 7 plugin for your website: https://oceanthemes.ticksy.com/article/12201/2, Please contact with your hosting provider to check your hosting has support send mail?Thank yousnigdha ghosh repliedDecember 13, 2017 at 7:35pm1. How to change the about us in the blog page....Please find the reference pics.. 2,010Ocean repliedDecember 14, 2017 at 3:30amHi,Go to Appearance/Widgets => editfollow: https://www.awesomescreenshot.com/image/3038586/89e3fb84311113e90a5e011d43956cbe Sign in to reply ...
When i try to upload the theme in my wordpress..here is the below error m getting
The uploaded file exceeds the upload_max_filesize directive in php.ini.
So hence i donot want to continue with this theme...please return my money back asap.Thanks
Hello,
Please send your wp admin account and FTP account info for check and help (private reply when post your account info here)
If I can not fix your problem, I'll refund you:
https://themeforest.net/refund_requests/new
Thank you
Hello,
1, Can't move social media icon on bottom of header.
2, You need show all portfolio to category filter work:
- You have 24 portfolio items: http://prntscr.com/hfp7tq
- You need set 24 to show all portfolio items on frontend to category filter work: http://prntscr.com/hfp83s
3, Fixed, I have remove "Full Height" in your Row(Section) and work fine on mobile now: http://prntscr.com/hfp5ji
4, Header text overlap is fixed, I have add custom css code in you Archi Options -> Styling Options -> CSS Code:
Thank you
Hello,
Added to the previous reply...One more thing:-
3.there is a slight header up and down movement..could you please rectify for me..Would be really helpful.
Thanks
"Header hide before scroll to show?" this also not working...Please check this out also.Thanks
Hello,
I can't access your website on computer and mobile devices: http://interiorasense.com/
You have block my country ip? Vietnam.
1, I can't access your website and can't check your problem.
2, Setup your portfolio show on single portfolio page:
2a, In your Archi Options -> Portfolio Settings: http://prntscr.com/hg61jg
2b, Using Visual Composer to build your portfoli page: http://prntscr.com/hg61wq and https://oceanthemes.ticksy.com/article/9295/
3, You don't want header animate when scroll down?
4, "Header hide before scroll to show?" this also not working.
=> In your Archi Options -> Header Settings -> http://prntscr.com/hg62er
Thank you
Sorry that we couldnot able to inform you about the same..We have changed the domain.
Now its:- www.asenseinterior.com
Please try to look at the issues i have raised...Thanks
One more thing i forget to tell you that --- video link isnot working on desktop while the same is working fine with mobile.
Thanks
Hello,
1, Mobile screen home page first row image is rolling twice.pic added for reference?
=> You can easy add custom css code here: http://prntscr.com/gbgjxt
3, There is a slight header up and down movement..could you please rectify for me..Would be really helpful?
=> I not understand this question? you can clearly more?
4, "Header hide before scroll to show?" this also not working...Please check this out also?
=> It's work fine when you in logout mode on your website: http://prntscr.com/hgm0yo
Thank you
Hello,
Thank you so much..Few more things:-
1.Contact page isnot opening.Please check it out for us.
2.Front page-Video tour..If we click it.. not going to youtube channel.But same is working fine with mobile.
3.Could you please add the breadcrump setting in my website..If that supports.Would be really helpful.
Thanks
Hello,
1, Contact page isnot opening.Please check it out for us.
=> I not understand your questions? can do you want add contact form on your contact page?
http://prntscr.com/hiq4g6
2, Your video is missing on Youtube:
http://prntscr.com/hiq3im
3, You can easy on/off breadcrumb in Archi Options -> Sub-Header Settings -> http://prntscr.com/hiq4yx
Thank you
Hello,
Thank yo so much for last update.
One new problem:-
icon are not coming on desktop view.
please find the attachment for the same.
Thanks
Hello,
Please don't min css files, When you compress the css files into a file, it changes the path to the folder containing the font icons.
Thank you
1. front page gallery section...one image size issue..Please find the attached pics.
2.i have changed the video link..but still its not working in the home page.
Please look into that.
Thanks
1. front page gallery section...one image size issue..Please find the attached pics.
2.i have changed the video link..but still its not working in the home page.
Please look into that.
Thanks
Hello,
1, I see your gallery section work fine now: http://prntscr.com/hjqy0r
2, Try with this link video:
Thank you
Need one more help....
1.Home page-Gallery Section-we need 3 column and 6 pic to be appear in the home page.But not able to do that.
Thanks
Hello,
Please edit your home page: http://asenseinterior.com/wp-admin/post.php?post=802&action=edit
And change setting in your "OT Portfolio Gallery" element : http://prntscr.com/hlsnh0
Thank you
Hello,
1, Please using shortcode for contact form:
- Your form is wrong: http://asenseinterior.com/wp-admin/admin.php?page=wpcf7&post=812&action=edit
http://prntscr.com/hlwcv4
- Example form: http://asenseinterior.com/wp-admin/admin.php?page=wpcf7&post=310&action=edit
http://prntscr.com/hlwdsc
2, You can easy add custom css code here: http://prntscr.com/gbgjxt
Choose Google fonts for your text: https://fonts.google.com/
3, Please using this video link:
4, You can easy add custom css code here: http://prntscr.com/gbgjxt
5, You need add your Google Map API Key in your Archi Options -> Miscellaneous Settings: http://prntscr.com/hlwmr9
Thank you
Hello,
1, Please using Contact Form 7 plugin for your website: https://oceanthemes.ticksy.com/article/12201/
2, Please contact with your hosting provider to check your hosting has support send mail?
Thank you
1. How to change the about us in the blog page....Please find the reference pics..
Hi,
Go to Appearance/Widgets => edit
follow: https://www.awesomescreenshot.com/image/3038586/89e3fb84311113e90a5e011d43956cbe