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  Public Ticket #1363391
MP4 video
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Comments

  • sarahwoolner started the conversation
    November 9, 2017 at 4:52pm

    Please can you help...

    When i completed the website many weeks ago, i test the MP4 video on my phone and it worked fine. However, i have just logged back on to the website via my phone (Samsung S8) and the video no longer works. Any advice would be really appreciated.

    Many thanks

  •  2,010
    Ocean replied
    November 10, 2017 at 3:46am

    Hi,

    Now video mp4 can't work on some Android phone.

    So you should add more link .webm and .ogg to video html5

  • sarahwoolner replied
    November 10, 2017 at 11:01am

    Thanks

    I have created .webm and .ogg files, how do i embed this in the code... 

    [vc_row][vc_column width="2/4"][home_video titles="%5B%7B%7D%5D" video1="https://abbeymeadbuilding.co.uk/wp-content/uploads/2015/07/My-Movie-Horniman-5.mp4" 
    video2="https://abbeymeadbuilding.co.uk/wp-content/uploads/2017/11/Horniman web.webm"
    video3="https://abbeymeadbuilding.co.uk/wp-content/uploads/2017/17/horniman5.ogg" 
    stitle="The Horniman Museum" video_overlay="none" ion-content overflow-scroll="true"][vc_empty_space height="40px"][vc_separator color="green" border_width="2" css=".vc_custom_1506417933508{margin-top: 500px !important;border-top-width: 200px !important;padding-top: 1000px !important;}"][vc_single_image image="1757" img_size="large"][/vc_column][vc_column width="2/4"][vc_column_text]
    <div class="project-info">
    <h2>Horniman Museum</h2>

  • sarahwoolner replied
    November 10, 2017 at 11:37am

    I have removed the MP4 and have just uploaded .webm.... Still not working on android phones

     

  •  2,010
    Ocean replied
    November 13, 2017 at 2:49am

    Hello,

    Sorry for that, but HTML5 video not support and not work on mobile devices include IOS and Android OS.

    On mobile devices, it's using a background image to instead background video.

    You can check on our demo site: http://demo.archiwp.com/home-video/

    Thank you