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  Public Ticket #1344886
Unable to remove the footer social media icon (globe)
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  • henny started the conversation

    Hello, I'm able to remove most of the the social media icons on the footer and I only need facebook & youtube icons on display, however, there is this globe icon which is "alway on" and i can't seem to find the social media icon to it. 

    Appreciate if you can advice how to turn this globe icon off? Thank you very much. 

  •  2,010
    Ocean replied

    Hello,

    Please send your link website for check and help.

    Also, please check this image: http://prntscr.com/h1axpv

    Thank you

  • henny replied

    Hi Ocean,

    Yes, I did ensure the unneccessary fields are blank except Facebook and Youtube.

    The problem is the globe icon which appeared from nowhere.

    Please see the link here. http://imaxmodular.com/

    Thank you very much. 

  •  2,010
    Ocean replied

    Hello,

    Difficult to understand, I tried checking again on Localhost, if empty fields will not show on the footer.

    Please send your WP admin account for check and fixed issues.

    Thank you

  • henny replied

    Hello

    Please see attached pictures for clarity.

    I'm trying to remove the "Globe icon" at the footer. I have ensure all the social media URL are blank except Facebook and Youtube. The problem is where is the globe icon coming from??

    Please use the following ID & PW

    Thank you very much.

    www.imaxmodular.com/admin

    ID: imax7188

    PW: 8&LrBm19CUSyT7

  •  2,010
    Ocean replied

    Hello,

    It's icon of Dribbble social network: https://dribbble.com/

    I have seen your problem, there was a space in the Dribbble url field:: http://prntscr.com/h2jryy

    Please remove space in your Dribbble field.

    No space: http://prntscr.com/h2jsiq

    Has space: http://prntscr.com/h2jsn8

    Thank you

  • henny replied

    Hello Ocean

    Thank goodness, that was well hidden and so tricky. 

    Glad you found the error. 

    Thank you so much for the prompt reply and help.

    Cheers and have a nice day!

  •  2,010
    Ocean replied

    No problem, you are welcome !