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  Public Ticket #1321411
visual composer
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  • nickorishM started the conversation

    Hi there I really need some help with this visual composer that is supposed to be included with my talos theme. I am unable to edit the elements to update my site from the demo import data, I assumed that visual composer was included as in part of the purchase, but it seems like it is not actually included and I have to buy visual composer on top of the purchase of the talos theme. Please help, I am pretty new to all this and just need to understand the capabilities of what I have purchased.

  •  2,005
    Ocean replied

    Hello,

    Yes, Visual Composer include in Talos theme and it's work normal on any website, you have using Visual Composer 5.3 for your website?

    1, Please submit your ticket in Talos Category: http://prntscr.com/gsklkx

    2, Send your link website for check, screenshot some images about your problem to for me check and support for you quickly.

    Thank you

  • nickorishM replied

    when I scroll through the theme options to submit a ticket. TALOS IS NOT IN THE DROP DOWN MENU.


    here is my issue, I am unable to edit the visual composer elements in the portfolio like I can in other sections of the theme. see attached screen shots.


    Please help, I cannot find any documentation to help me figure this out.

  •  2,005
    Ocean replied

    Sorry,

    Please send your email, username, purchase code for me.

    I'll create new ticket and new account for you.

    1, https://oceanthemes.ticksy.com/submit/

    2, Talos in category listed: http://prntscr.com/gt0b3m

    Thank you

  • nickorishM replied

    NICOLE MACVICAR

    [email protected]

    envato user: nickorishM

    purchase code attached.

    Talos - Creative Multipurpose WordPress Theme (Regular License) Invoice: IVIP18022068

    I am having issues with visual composer and editing the images from the attached screen shots.

  • nickorishM replied

    purchase cde

  •  2,005
    Ocean replied

    Hello,

    Please setup Visual Composer to create, edit your portfolio page: https://oceanthemes.ticksy.com/article/9295/

    1, In your backend -> WPBakery Page Builder -> Role Manager -> http://prntscr.com/gtvi5s

    2, In your portfolio page, choose "Backend Editor" to using Visual Composer build your portfolio: http://prntscr.com/gtvib1

    Thank you

  • nickorishM replied

    thank you I will try this out and see if it works for me. I will let you know later today.


    Nicole

  •   nickorishM replied privately
  •  2,005
    Ocean replied

    Hello,

    Please address each issue one to me, more clearly.

    Please send your website link for me to check for faster support.

    Take me to the photos related to your issue.

    Thank you

  • nickorishM replied

    Hi There,


    my website link is under development, so not sure if you can see but here is the link http://nicole.stwdev.com/

    what I am wanting to know is if there is a way to disable to click to separate page for each portfolio item. I do not want the image to be clickable. I've attached an image of the portoflio grid, this is all I want people to have access to at this point, they can hover and see more info but I do not want it clickable. Let me know if this makes more sense and if what I am asking is possible.


    cheers


    Nicole

  •  2,005
    Ocean replied

    Hello,

    I still do not understand your mind?

    You do not want the user to click on the project item?

    Do not want to go to individual page when click on each project item?

    Do you just want to present collections on your projects?

    Thank you

  • nickorishM replied

    yes you are correct! some of them I do not want clickable to view more of a project. is that possible?

  •  2,005
    Ocean replied

    Unfortunately, it is impossible to do as you wish, Thanks

  • nickorishM replied

    ok well thank you for looking into for me!