Okay
  Public Ticket #1267201
Issues
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  • indy0077 started the conversation
    August 7, 2017 at 4:36pm

    Hi here are the errors due the installation:


    1. after installing and activated your theme, we tried to install the plugins. The error we do get by each plug-in:

     Warning: sprintf(): Too few arguments in /var/www/vhosts/martfox.com/test.martfox.com/wp-admin/includes/class-bulk-upgrader-skin.php on line 154

    2. wanted to install the widgets - no such file like 'widgets-data.wie' in your downloaded package

    3. wanted to Import Theme Options - no such file like 'theme-options.txt' in your downploaded package

    4. no footer

    Please advise. Thanks

  •  2,010
    Ocean replied
    August 8, 2017 at 2:44am

    Hi,

    1. I saw your website is working fine now. 

    2,3,4. This is my mistake, please download attach files. Why do you use one click demo content plugin?

  • indy0077 replied
    August 8, 2017 at 5:06am

    >> Why do you use one click demo content plugin?


    What should I use instead?


    Thanks

  • indy0077 replied
    August 8, 2017 at 5:25am

    Shared hosting table issue - see the screenshot

  • indy0077 replied
    August 8, 2017 at 6:47am

    Where can we change the favicon?

  •  2,010
    Ocean replied
    August 9, 2017 at 2:40am

    Hi,

    - Please do follow documentation to import all demo content. Then you can change your content.

    - Change the favicon: go to Appearance > Customize > Site Identity > Site Icon

  • indy0077 replied
    August 9, 2017 at 6:47am

    Shared hosting table issue - see the screenshot, The rows of the first table is not equal like the rows in the plans table.

  • indy0077 replied
    August 9, 2017 at 6:56am

    Hi,

    1. respond my previous question about the SHARED TABLE ISSUE FIRST

    2. the demo content is missing some files like

    theme-options.txt

    widgets-data.wie

    demo-content.xml


    so I don't understand how you control your work and pass wrong files to your customers.

    Regards


  • indy0077 replied
    August 12, 2017 at 9:58pm

    Hi,

    plese provide all short codes which can be used with your template.


    Thanks

  •  2,010
    Ocean replied
    August 14, 2017 at 2:52am

    Hi,

    After installing Visual Composer  you can use all shortcodes of VC.

    What's problem?

  • indy0077 replied
    August 14, 2017 at 5:31am

    Hi, the VC is installed, but do we need to activate the license?


    Thanks

  •  2,010
    Ocean replied
    August 14, 2017 at 9:05am

    Hi,

    You can ignore all the warning about "update" or "authorize this site". We will update the theme with the newest plugins version every time we update the theme. We can't share our licenses to our customers, if you want to activate the auto update of the plugins or get premium support for each plugins you will need to buy a license from http://codecanyon.net/. Hope you understand.

    Thanks!

    Update: http://oceanthemes.net/docs/2016/09/19/2-how-do-i-update-included-plugins/

    Don't worry, all data will not missing after update.