I am having issues getting images to show when using Ocean Themes elements? When I use the standard ones it is fine, but there seems to be an issue with the OT ones.
For example, I have used the OT Client Logo and the links work but not the images?
I don't know what you mean by "you can upload with image other"?
None of the images are working e.g. the main header is meant to have an image behind it which isn't showing the clients logo should be showing which it isn't?
I am having issues getting images to show when using Ocean Themes elements? When I use the standard ones it is fine, but there seems to be an issue with the OT ones.
For example, I have used the OT Client Logo and the links work but not the images?
Thanks!
Hello,
Please send your link website for me check, provide wp admin to login and find solution for your issues.
Thank you
http://wordpress.bi-strategy.co.uk/wpwebsite1/wp-admin/
I have created you a login:
Username: OceanThemes
Password: xfqhz$NE3A%kl0ZKdq9#IUbL
Hello,
Please upload your images on your website, re-upload.
Thank you
Hello,
It's still not working?
I re-uploaded the photos but nothing? Still an error...
Thanks,
Sarah
Hi,
you can upload with image other. you can try ipg, png..
Hello,
I don't know what you mean by "you can upload with image other"?
None of the images are working e.g. the main header is meant to have an image behind it which isn't showing the clients logo should be showing which it isn't?
Thanks,
Sarah
Can you send me admin with full powers
I have given your current login full powers :)
Thanks!
Hi,
you can check again your server.
i see error: "500 - Internal server error." from image.
Hello,
I have check and I see this is problem from your hosting:
Please contact with your hosting provider to resolve your issues.
Thank you
Thanks for having a look into this for me.
I have passed the issue on to our web server guys.
Sarah :)
Hello,
Your issues has been resolved done?
Thank you
Yes thank you :)