Note: Remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Our theme working fine with Visual Composer only and try use Visual Composer latest version for your website, old version 4.11 and I have update new version for you 5.1.1
Please don't use some plugins on your website, it's conflict js:
- Beaver Builder Plugin (Lite Version)
- Page Builder by SiteOrigin
Also, I see issues from WooCommerce plugin use on your website, I just deactive it.
Please be aware that now the carousel has disappeared from all my portfolios and I can not change anything on the site anymore. If I make changes and click update I get to the 404 error page only and the changes are not applied
I understand, WooCommerce include in Archi theme, but in some cases, the problem comes from the client's website hosting server.
Please config your hosting to resolve all problem, I am sure with you that the Archi theme and WooCommerce plugin is working fine and does not cause any errors.
Please contact with your hosting provider to help resolve your issues, also please check your plugins, if you have use secure plugins for your website.
Please check the screenshot, this happened a few weeks ago
Hello,
1, Please update theme latest version: https://oceanthemes.ticksy.com/article/9458/
2, Update all plugins latest version for your website.
3, Update WordPress 4.8
Thank you
The update did not work, it said:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hello,
I not understand? download and update new theme attach this ticket.
If you have custom php files in your old theme, please save your old theme before update new theme.
1, Delete your old theme
2, Re-install with new theme.
Thank you
Note: Remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
visual composer can not update
All my color schemes are gone and all is out of place even worse than before
Please this is urgent, I can not access my site anymore
Hello,
Please send your wp admin account for me, I need login to check and find a solution for your issues.
Update all Plugins: https://oceanthemes.ticksy.com/article/9997/
Thank you
Hello,
Our theme working fine with Visual Composer only and try use Visual Composer latest version for your website, old version 4.11 and I have update new version for you 5.1.1
Please don't use some plugins on your website, it's conflict js:
- Beaver Builder Plugin (Lite Version)
- Page Builder by SiteOrigin
Also, I see issues from WooCommerce plugin use on your website, I just deactive it.
Thank you
Please be aware that now the carousel has disappeared from all my portfolios and I can not change anything on the site anymore. If I make changes and click update I get to the 404 error page only and the changes are not applied
Hello,
Please use "OT Image Carousel" for your portfolio pages, Only use what is included in the Archi theme
I'm here to help you solve the problem, please do not install and use the plugins I do not recommend using with Archi Theme.
Thank you
I have only used OT Carousel, but your update has changed it. Why did this happen?
And I can not change anything anymore on my entire webpage anyway. I always land on the 404 error page.
So I can NOT edit my webpage at all. Please fix it
Hello,
1, We never change the code in updates, "OT Carousel" is still the same in all versions.
2, And I can not change anything anymore on my entire webpage anyway. I always land on the 404 error page.
=> Screenshot some images about your issues for me, on where you can't change content?
Thank you
Please see the screenshot that comes if I click update to edit my homepage slider
The initial problem is also back after adding one portfolio. Please check screenshot.
Hello,
Your issues is missing js_cookie.js when you use WooCommerce plugin for your website and it's conflict with portfolio.
I have install plugin fix your issues: https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/
https://github.com/rynaldos/woocommerce-js-cookie-fix
Thank you
Hello,
Problem from your hosting: https://wordpress.stackexchange.com/questions/239094/error-404-when-saving-or-previewing-one-specific-page
Not from our theme, please check your hosting and config it.
You also test with other WordPress theme default and get the same issues when save page.
Thank you
Woo commerce was already in your theme, so how can it conflict?
Also, now I have the Blog writings on the right all over my website, how can I remove that?
and I still can't change anything on my landing page (homepage slider)
I have 2 other websites with the same provider without any problems, so the hosting is probably not the issue
Hello,
I understand, WooCommerce include in Archi theme, but in some cases, the problem comes from the client's website hosting server.
Please config your hosting to resolve all problem, I am sure with you that the Archi theme and WooCommerce plugin is working fine and does not cause any errors.
Problem from your hosting: https://wordpress.stackexchange.com/questions/239094/error-404-when-saving-or-previewing-one-specific-page
I try setup template for your homepage is "Canvas" template, but it's can't save: http://prntscr.com/flx2xm
Thank you
ok, I can delete woo commerce
However the homepage slider is still messed up with all the blog info on top of it. How to remove that?
you can setup homepage is "Canvas" template: http://prntscr.com/flx2xm
thanks,ut the problem remains that I can not change anything, when I update I land on an error page
this is what i get now if I try to change to canvas or change anything else or even if i try to write a blog
Hello,
Please contact with your provider hosting and ask for help from them, you need to revise your hosting to better support WordPress.
Problem from your hosting: https://wordpress.stackexchange.com/questions/239094/error-404-when-saving-or-previewing-one-specific-page
Not from our theme, please check your hosting and config it.
https://wordpress.org/about/requirements/
Thank you
anybody going on my website will first see the attached screenshot.
What is that about???
Hello,
Please contact with your hosting provider to help resolve your issues, also please check your plugins, if you have use secure plugins for your website.
Archi theme not create this problem.
Thank you