Okay
  Public Ticket #1165754
Saving Changes
Closed

Comments

  • laurentiub16 started the conversation

    Hello, i've downloaded this theme and it seems that i cannot save any changes I'm making to it. The "waiting wheel" near the "Save changes" button keeps spinning but it does nothing. Can you help me with this one?

  •  2,005
    Ocean replied

    Hi,

    Could you send me some screenshot with admin infomation to login and check?

    I'll help you!

  •   laurentiub16 replied privately
  •  2,005
    Ocean replied

    Hello,

    Please send your wp admin account for check and help.

    Thank you

  •   laurentiub16 replied privately
  •  2,005
    Ocean replied

    Hello,

    Please try set 

    Please read more: https://codex.wordpress.org/Changing_File_Permissions

    Thank you

  •   laurentiub16 replied privately
  •  2,005
    Ocean replied

    Hello,

    We are trying to find out your problem, still have not found a solution to your problem, please move your site to another hosting and test try.

    Use this plugin to clone your website and move to other hosting: https://wordpress.org/plugins/duplicator/

    Thank you