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  Public Ticket #1152133
Flavicon and Logo picture not updating
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Comments

  • Tor Martin started the conversation

    Hi there! 

    I use Demeter's homepage theme.

    I have changed my business domain and logo and I am updating my webpage.

    My Logo pictures are not being uploaded in the Logo & Favocon Settings. When pictures are finally showing up, they are not in the right format. What is going on?

  •  2,005
    Ocean replied

    Hello,

    I see your website work fine now, your logo and favicon upload ok.

    Thank you

  • Tor Martin replied

    No the Favicon logo is still the old logo ('3D'. See attached picture). I changed have it in Demeter Options - Logo and Favicon settings to the new logo, but it does not update.

  •  2,005
    Ocean replied

    Hello,

    Please send your wp admin account for check and help (private reply when post your account info here)

    Thank you

  •   Tor Martin replied privately
  •  2,005
    Ocean replied

    Hello,

    I have remove old favicon for you and your new favicon work fine now.

    Please do not add favicon in Appearance -> Customize -> Site Identity

    http://www.awesomescreenshot.com/image/2463009/d92b0b149c5903640d0a99c3f140c36b

    Thank you