Okay
  Public Ticket #1150005
Plugin Updates
Closed

Comments

  •  1
    HayleyLunn started the conversation

    Hi! While notified I needed to update both Visual Composer and Revolution slider, my VC did not update requiring purchasing a license, etc. But the Revolution Slider did update. Underneath the "plugin update completed" I was given this note:


    Warning: Error while sending QUERY packet. PID=75339 in /home/logans15/public_html/wp-includes/wp-db.php on line 1877


    Can you please let me know what this is referring to!? How do I solve this? Is it in the back end in my host's inmotion c-panel? Thanks!

  •  2,009
    Ocean replied

    Hello,

    Please read more update guide: https://oceanthemes.ticksy.com/article/9458/

    Thank you

  •  1
    HayleyLunn replied

    Hi thank you for your reply. I have downloaded the Envato Market plugin which is supposed to keep my theme auto-updated. Is that not correct? 

    Also, what is best social media icon and sharing plugin compatible with Archi? Thank you! 

  •  1
    HayleyLunn replied

    I do not understand the video. Every single time there is an Archi theme update (which seems to be often since I have purchased the theme), I have to delete it all, save the previous version, reupload, reinstall, and reactive it to update the plugins? Please help me to get to a point where I can work forward with everything fixed. Can I send you my name and pw for account? Thanks 

  •  2,009
    Ocean replied

    Hi,

    You want to update plugin lastest new version. it's easy.

    You just go to your back-end --> plugins --> Deactive plugin you want to update --> delete this plugin.

    http://www.awesomescreenshot.com/image/2441829/9a6b69d6cc8f49baebaff2b7c6741463

    And then, go to Back-end --> Appearance --> Install plugin --> reinstall this plugin.