Okay
  Public Ticket #1092047
Customise Issues
Closed

Comments

  •  2
    Matt started the conversation

    When I try to customise the template under Appearance>Customise - the screen turns white and nothing happens

    Same issue with Header & Background.

    Themes, Widgets, Import Demo Data and Editor are all working though.

    I have tried re-installing demo data which did nothing

    I then changed themes to 2015

    then back to Talos Main Theme which bought up this error message when I clicked on the appearance>customise link


    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/mattthitchener/public_html/wp-content/plugins/kirki/includes/scripts/class-kirki-scripts-tooltips.php on line 89


  •  2,010
    Ocean replied

    Hi,

    Could you send me you your link wp-admin with username and password to check? (Set private reply)

    I'll help you!

  •   Matt replied privately
  •  2,010
    Ocean replied

    What's you link website/ wp-admin?

  •   Matt replied privately
  •   Matt replied privately
  •  2,010
    Ocean replied

    Hi,

    Sorry i'm late. I checked your website.

    I see your portfolio filter display nice.

    Also, i can't check customize with your infomation login. I can't go to your Appearance -> customize...

    I need account full function to check and help!

  •   Matt replied privately
  •  2,010
  •   Matt replied privately
  •  2,010
    Ocean replied

    Great!!!