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  Public Ticket #1090900
activation of visual composer
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  •  2
    tschesi started the conversation

    Hallo there,

    i just bought the "Pallas creative multi purpose wordpress theme" from themeforest.net and uploaded it to my wordpress. There it says i have to activate my copy of “Visual Composer” in order to unlock premium support. Isn't VC part of the license i purchased for pallas theme? Because in some headlines on created wp pages it gives me a [DEMO VERSION] sign instead of umlauts.

  •  2,005
    Ocean replied

    Hello,

    Our theme package include Visual Composer plugin is free and you can use for your website normal.

    But if you need license key to automatical update and active support from plugin Author, we have 1 extended license only and can't share for all customers.

    Please read more plugin license policy: https://oceanthemes.ticksy.com/article/6350/

    I hope you understand

    Thank you

  •  2
    tschesi replied

    thanks, 

    i'm not sure why there's this [demo version] character instead of umlauts. 

    Is it because of pallas theme or visual composer?

    link to sample page where ä is replaced by [demo mode]

    i bought the theme and thought it would be the only thing to pay for. Further payments in order to use the theme are not acceptable to me. 

  •  2,005
    Ocean replied

    Hi,

    Because this font hasn't supported your language, so you should change other font to working better. 

    You can change in Theme Options or use this plugin: https://wordpress.org/plugins/easy-google-fonts/

  •  2
    tschesi replied

    thanks a lot, that's it :)